A Few Words From Our October 2011 Graduate, Peggy Hart 0

I would recommend ASP’s Certification Training to anyone considering this as a business. Originally, I didn’t want to do the Children’s program because Corporate Certification was my goal. Peggy recommended I do this course first. I am glad that I did. Our Sunday night welcome dinner was a great way to meet everyone. In fact our delicious home cooked meals each day were so good, I asked for Martha’s recipes. You fed us well! I was amazed at how quickly the 6 year olds mastered their dining skills.

Peggy Hart, Maryland

Posted on: 11-14-2011
Posted in: ASP Children's Training Graduates, ASP Corporate Training Graduates, Blog, Children

Meet Our October 2011 Graduate:Nancy Smith 0

I found ASP through a magazine and once I spoke with Peggy, I never looked at another company.  I have been asked to teach etiquette at an inner city school and thought certification would be a good idea.  I really didn’t know what to expect other than receiving instructional material to take home. 

There aren’t enough words to describe how great the training was.  I was shocked at how fast the children learned each day.  Now I have a mentor to follow and I don’t have to reinvent the “teaching etiquette wheel.”  Hold on to your seat.  I’m getting ready to BLAST OFF!

Nancy Smith, Alabama

Posted on: 11-11-2011
Posted in: ASP Children's Training Graduates, Children

October Children’s Certification Graduate, Avery Johnson on her Experience at ASP 0

       As a former high school teacher, for me this has been a “once in a lifetime” experience. To see the children grasp the importance of etiquette in action was amazing. The tips and information learned were motivating and I would do this all over again, any day. The fact that we can call anytime and receive mentoring and advise at no charge is just wonderful.

Rebecca’s CPR class was fun and professional. Peggy’s idea that we all need to be prepared for an emergency when working with children is spot on. I have taken CPR training before and this is the first time it was actually fun.

Avery Johnson, Tennessee

Posted on: 11-9-2011
Posted in: ASP Children's Training Graduates, Blog

October Children’s Certification Graduate Therese Dee on the Value of her Training 0

The hands-on training with the children at The American School of Protocol® was invaluable. For many of us, if you can see it, you can do it. This experience makes it possible to know “first hand” how to educate the children when I return home.

Every staff member gave so much in helping us learn quickly. Toria, our communication CNN expert, was knowledgeable and helpful; Dolores had fabulous dining instructions; Brenda had all of us making beautiful flower pieces for our tables; Rebecca made sure we could save the children if necessary; Gabriele’s class on Social Media was great; And Jeffery, your corporate attorney, was very willing to advise. What a team!

This accomplishment is the culmination of a longtime dream. I am now looking forward to sharing my knowledge.

-Therese Dee, California

Posted on: 11-7-2011
Posted in: ASP Children's Training Graduates, Blog, Children

Congratulations to our October 2011 Train the Trainer Etiquette Certification Graduates! 0

Our October 23-27, 2011 “Five-Day Children’s Train the Trainer Etiquette Certification” Course was a huge success! Participants came from Alabama, Arizona, California, Georgia, Illinois, Maryland, North Carolina, Tennessee and Virginia.

Posted on: 11-3-2011
Posted in: ASP Children's Training Graduates, Blog, Children, In the News

Importance of Good Listening 0

Research shows that although 80 percent of our day is spent communicating, most of that time is spent listening at 25 percent efficiency. This is a huge problem in business situations, because effective listening can bring many advantages and eliminate numerous problems. You can build people’s esteem and your own managerial effectiveness by learning to listen better.

We often listen poorly when we disagree with the opinion being made.  Our preconceptions distract from listening along with sensory stimuli and bodily states — hunger, exhaustion, lack of physical comfort, health issues, too hot or too cold. Mental distractions — an argument we had, or an unresolved problem along with external noises — running motor, noisy air conditioner, voices and telephone can also contribute to poor listening.

Good listening reduces wasted time and energy, which translates into increased productivity. And it is even good for one’s physical health — blood pressure rises when the person speaks, decreases when they listen. Make an effort each day to listen more not only with open ears, but with an open mind.

Posted on: 10-19-2011
Posted in: Blog, In the News

Education–An Absolute Must!! 0

Our newspapers and television are filled with data on budget cuts for education throughout the United States.  Educating our youth is not someone else’s problem, it is a problem that rests firmly on each American’s shoulders.

There is an enormous connection between poverty and academic success.  Slashing funding and scholarship money allows America’s youth to fall further behind the rest of the world.  That translates into a work force that brings our economy down.  As a society, in order for our nation to prosper, education should be one of our country’s top priorities.

At The American School of Protocol®, we firmly believe and support the fact that “a mind stretched by a new idea, never regains its original dimension.”

Education for our children is worth investing in.  They are our countries next leaders and America’s future. 

Posted on: 10-17-2011
Posted in: Blog, Children, In the News, Parents

Congratulations to Kari White 0

 We love receiving accolades from participants.

 

 
 
 
 
Posted on: 10-11-2011
Posted in: ASP Corporate Training Graduates, Blog, Dining

There are no “rights and wrongs” when it comes to tipping 0

Behaving politely should always be our way of doing business. Tipping is a voluntary practice to reward a job well done.  Listed below are common services that should receive tips.

Deliveries – Pizza delivered to your home – $3.00-$5.00 depending on the size of the delivery.

Furniture – $5.00 per item per delivery person minimum                  

Barber/Hair stylist – 15%-20% of the total bill

Shampoo technician - $1.00-$2.00

Nail technician – 15%-20% of the total bill

Colorist – 15%-20% of the total bill

Massage therapist – $10%-15% per massage

Aesthetician – 10%-15% per service

D.J. – $1.00 or more if you ask for a special song

Posted on: 10-7-2011
Posted in: Blog

Tipping Etiquette When Traveling and staying in Hotels 0

Today, even the seasoned traveler is unsure about who should be tipped and the amount/percentage they should receive.  Tips should be earned and in most cases the amount that should be tipped depends on the level of the hotel and the level of the service.

For the business traveler, always make sure you have at least twenty $1.00 bills.

Taxi – 10%-15% of the total fare.

Limo – 15%-20% of the total bill

Shuttle driver – $1.00-$2.00 per bag if the driver assists you.

Baggage Handler/sky caps – $1.00 per bag

Special Assistance – If you are traveling in a wheelchair or with crutches, for special assistance from airport staff, tip at least $2-$5 to the employee who assists you.

Hotel Bellman – $1.00 per bag for delivering bags to your room; $1.00 per bag for retrieving your bags from storage.

Doorman – $2.00 for getting you a cab. Also, if you need to deliver something to a hotel and will only be inside for a few minutes, asking the doorman to watch your car that is parked in front of the hotel requires at least a $5.00 gratuity.

Housekeeping – $2.00-$10.00 per night depending on how expensive the room is and how messy you are.

Room service – Almost all hotel chains add a 20% gratuity to your bill automatically as well as a $2.00 delivery fee when your food is brought to your room. If this is the case in the hotel in which you are staying, then no tip is necessary for room service.

Additional charges – If you ask for something additional to be brought to your room, a $1.00 tip is suggested.

Posted on: 10-5-2011
Posted in: Blog, Travels
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